Team

Diane McAveeney

Diane McAveeney

CEO

 Diane is responsible for developing and managing industry partnerships and also serves as executive sponsor for very-large enterprise accounts. As a recognized expert in sales optimization and business transformation, Diane instinctively understands the demands and nuances of customer relationships. With Group-Q, Diane introduced a new business model for the Language Services Industry, to accelerate growth for industry partners and their enterprise clients, creating full-circle value. She builds creative working relationships and business networks where the sum is greater than the parts, raising the bar on business dialog and bringing executive-level collaborators to enthusiastic buy-in.

Milene Cervo

Milene Cervo

Director, Operations Solutions

Milene brings over 20 years of experience in localization and globalization to Group-Q, enriching our solution strategies. Milene’s leadership orchestrating technology, methodology, and strategic communication, combined with vendor management and resource allocation, enhances our operations and ensures the delivery of tailored and effective solutions. Her background driving international software releases offers critical insight into software localization and internationalization, significantly enhancing Group-Q’s ability to meet diverse client needs and providing a foundation for sustained global success and innovation.

Ernest Chiu

Ernest Chiu

VP, Strategic Accounts

Ernest builds and maintains strong client relationships, working alongside Milene in leading the sales and solutioning team for customer engagement. His breadth and depth of experience in the Language Service Industry includes two decades of work with leading language and technology services providers. His business relationship acumen aids our enterprise clients and industry partners alike to accelerate growth and open new markets.

Scott Spitzer

Scott Spitzer

M&A Transactions Advisor

Scott brings technology and commercial M&A guidance to Group-Q, aiding in growth and risk reduction. Expanding into the US market or embarking on M&A ventures is complex. His expert advice is critical when preparing and negotiating agreements. With experience as outside counsel, in-house General Counsel, and in various NASDAQ-listed businesses, Scott has participated in over 200 M&A transactions. His understanding about entrepreneurial growth challenges is backed by a law degree and a graduate degree in Business and Public Administration from Cornell.

Ben Sargent

Ben Sargent

Strategic Advisor

Drawing on his extensive background in multilingual content, global customer experience, and the language services industry, Ben brings a strategic edge to Group-Q. His advisory supports enterprise-level engagements, assuring the delivery of comprehensive solutions tailored to each client’s unique needs and enhancing return on investment for multilingual content. Ben’s strategic input is instrumental in cultivating the value-driven relationships that set Group-Q apart in the marketplace.

Jose Fernandez

José Fernandez

Business Strategist

José’s responsibilities include business strategy, sales operations, software procurement, and technology integration. His wealth of experience in go-to-market planning, product management, customer service, and global sales operations benefits Group-Q’s clients and partners. His background in IT and Global Sales Operations also extends from start-ups to global enterprises.

Nicoletta Endres

Finance and HR

An experienced administrator, Nicoletta brings a background in HR, finance, and global business administration to Group-Q. Her solid track record includes supporting executive management, recruitment, event marketing, sales, and finance. She assists in the on-going business transformation of Group‑Q’s internal management functions.

Candace Palangi

Candace Palangi, CFA

Strategic Advisor

Candace serves as a strategic advisor to Group-Q, bringing business development and marketing knowhow for complex software and services. She serves as Director, Global Markets Advisory at Eurasia Group, the leading global geopolitical risk research and consulting firm, headquartered in New York. Her background includes work at Citi, Credit Suisse, and Dow Jones.